Frequently Asked Questions

The minimum age to register and play at dailybet is 21 years old. This is a strict legal requirement under Philippine gaming regulations overseen by PAGCOR. We conduct age verification at registration and may request a valid government-issued ID (such as a PhilSys National ID, passport, driver's license, or UMID) at any point during your account lifecycle. Accounts found to belong to players under 21 will be immediately suspended and any funds returned.

No. Each player is permitted to hold only one active dailybet account. Creating multiple accounts is a violation of our Terms & Conditions and may result in the suspension of all associated accounts and forfeiture of any balances. If you have forgotten your login credentials, use the account recovery option on the login page rather than creating a new account.

KYC (Know Your Customer) verification is required before processing your first withdrawal and may be triggered at other times for security purposes. To complete KYC, log in to your dailybet account, go to Account Settings, and upload a clear photo of a valid government-issued ID (front and back) along with a selfie holding the ID. Accepted IDs include: PhilSys National ID, passport, driver's license, SSS/GSIS ID, PRC ID, and UMID. Verification is typically completed within 24 hours on business days.

On the dailybet Login page, click "Forgot Password." Enter the mobile number or email address linked to your account. You will receive an OTP to verify your identity. Once verified, you can set a new password. For security, choose a strong password that you do not use on other platforms. If you do not receive the OTP within a few minutes, check your spam folder or contact our 24/7 support team.

dailybet supports the most popular payment methods used by Filipino players. Accepted deposit methods include: GCash, PayMaya / Maya, bank transfer (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card. All transactions are processed in Philippine Peso (₱). Please note that credit card deposits for gambling are not permitted under current Philippine regulations, and dailybet does not accept cryptocurrency of any kind.

The minimum deposit at dailybet is ₱100 for most payment methods, including GCash and Maya. Bank transfer minimums may vary depending on your bank's own transfer limits. There is no maximum deposit limit set by dailybet, though your chosen payment provider may impose their own limits. All deposits are credited to your dailybet account instantly or within a few minutes.

GCash and Maya deposits are typically credited instantly — usually within seconds of completing the transaction. Bank transfers may take between 15 minutes to 2 hours depending on your bank and the time of day. If your deposit has not reflected after 2 hours, please contact our support team with your transaction reference number and we will investigate promptly.

dailybet does not charge any fees on deposits. However, your payment provider (GCash, Maya, or your bank) may apply their own transaction fees or service charges. We recommend checking with your payment provider for their current fee schedule. Any fees charged by third-party payment providers are outside dailybet's control.

To withdraw, log in to your dailybet account and navigate to the Cashier section. Select "Withdraw," choose your preferred withdrawal method (GCash, Maya, or bank transfer), enter the amount you wish to withdraw, and confirm. Ensure your account has completed KYC verification before your first withdrawal — unverified accounts cannot process withdrawals. The minimum withdrawal amount is ₱200.

GCash and Maya withdrawals are typically processed within 1–3 hours during business hours. Bank transfers may take 1–3 business days depending on your bank. Withdrawals submitted on weekends or Philippine public holidays may experience slight delays. You will receive an SMS or email notification once your withdrawal has been processed. If your withdrawal has not arrived within the stated timeframe, contact our support team.

Withdrawals may be declined for several reasons: incomplete KYC verification, active bonus wagering requirements that have not yet been met, a mismatch between your account name and the registered name on your payment method, or a pending security review. If your withdrawal was declined, you will receive a notification explaining the reason. Please ensure your account details match your payment account exactly — for example, your GCash number must be registered under the same name as your dailybet account.

dailybet offers a wide variety of online casino games for Filipino players, including online slots, live casino tables (baccarat, roulette, blackjack, and more), bingo, and specialty games like Shade Dragon Fishing and A Night Out. Our game library is regularly updated with new titles. All games are accessible directly from your browser — no app download required, though a mobile-optimized experience is available for players in Manila, Cebu, Davao, and across the Philippines.

Yes. All games at dailybet use certified Random Number Generator (RNG) technology to ensure every outcome is completely random and independent of previous results. Our live casino games are streamed in real time from professional studios with licensed dealers, providing full transparency. Game providers are regularly audited by independent testing agencies to verify fairness and compliance with industry standards.

Absolutely. The dailybet platform is fully optimized for mobile browsers on both Android and iOS devices. You can access all games, manage your account, make deposits, and request withdrawals directly from your smartphone or tablet — no separate app download is needed. Simply open your mobile browser, go to dailybet, and log in to your account. The experience is smooth whether you are in Makati, Quezon City, or anywhere else in the Philippines with a stable internet connection.

Shade Dragon Fishing is one of dailybet's featured specialty games — an action-packed fishing arcade game where players aim and shoot at various sea creatures to win prizes. Different fish carry different point values, and special boss creatures offer bigger rewards. It is a fast-paced, skill-influenced game that is hugely popular among Filipino players looking for something different from traditional slots or table games.

dailybet regularly offers promotions for both new and existing players, including welcome bonuses, reload bonuses, free spins on selected slots, and cashback offers. Specific bonus details, eligibility requirements, and validity periods are published on the Promotions page of your account dashboard. All bonuses are subject to wagering requirements — please read the bonus terms carefully before claiming any offer.

Wagering requirements (also called playthrough requirements) specify how many times you must wager a bonus amount before it can be withdrawn as real cash. For example, a ₱500 bonus with a 20x wagering requirement means you must place a total of ₱10,000 in bets before the bonus converts to withdrawable funds. Wagering requirements vary by promotion — always check the specific terms of each bonus offer in your account dashboard.

No. Bonus funds cannot be withdrawn until the associated wagering requirements have been fully met. You may, however, choose to forfeit an active bonus at any time through your account settings — doing so will remove the bonus balance and any winnings generated from it, but will allow you to withdraw your remaining real-money balance without restriction. If you have questions about a specific bonus, contact our support team.

dailybet provides a full suite of responsible gaming tools accessible from your Account Settings, including: deposit limits (daily, weekly, monthly), session time limits, loss limits, cooling-off periods (24 hours up to 6 weeks), self-exclusion (6 months, 1 year, or permanent), and reality check reminders. All tools are free and take effect immediately. For full details, visit our Responsible Gaming page.

To self-exclude, log in to your dailybet account, go to Account Settings → Responsible Gaming, and select "Self-Exclusion." Choose your preferred exclusion period (6 months, 1 year, 3 years, or permanent) and confirm. Your account will be locked immediately and cannot be reopened before the exclusion period ends. Marketing communications will also be suspended. If you need help activating self-exclusion, contact our support team directly and we will assist you right away.

dailybet operates in compliance with Philippine gaming regulations under the oversight of PAGCOR (Philippine Amusement and Gaming Corporation). We use industry-standard SSL encryption to protect all player data and financial transactions. Player funds are held in segregated accounts separate from operational funds. We are committed to fair play, data privacy, and responsible gaming practices. Remember: Gambling is addictive. Know when to stop.

Accounts may be locked or suspended for several reasons: multiple failed login attempts triggering a security lock, pending identity verification, a self-exclusion or cooling-off period being active, a suspected breach of our Terms & Conditions, or an ongoing security review. If your account has been locked unexpectedly, contact our 24/7 support team with your registered mobile number or email and we will investigate and resolve the issue as quickly as possible.

In the event of a game crash or disconnection, dailybet's system automatically records the state of your game at the point of interruption. When you reconnect and relaunch the game, it will resume from where it left off, or the round will be settled based on the outcome at the time of disconnection. If you believe a bet was not settled correctly, contact our support team with the game name, date, time, and approximate bet amount and we will review the game logs.

Some account details — such as your email address or mobile number — can be updated directly in Account Settings after completing identity verification. Other details, such as your registered full name or date of birth, cannot be changed once verified, as these are tied to your KYC documentation. If you need to update critical account information, contact our support team and provide supporting documentation. Changes to sensitive details may require additional verification steps.